Salesforce launches new health cloud with vaccine management, contact tracing tools

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Salesforces launched Health Cloud 2.0 to help companies manage COVID-19 contact tracing, vaccines and exposure notifications, and enable patients to receive hybrid healthcare services.

Four key features:

  1. To assist in bringing back in-person events and return-to-office initiatives, the cloud will enable attendee registration management, COVID-19 vaccine status, COVID-19 test results and vendor integration to issue COVID-19 tests, according to a Sept. 21 news release. People can scan a personalized QR code to be admitted to buildings or events.

  2. The cloud can notify people if there has been a potential exposure to COVID-19. Contact tracing capabilities allow people to share their information if they have been infected or exposed to COVID-19, to monitor potential outbreaks.

  3. The vaccine management feature allows companies to schedule appointments, enable public health notifications and more.

  4. The cloud allows patients to receive virtual care and care teams to come together to achieve improved patient outcomes.

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