Insured patients prefer in-person communication to virtual with PCPs

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Despite the push for technology-enabled medicine, the majority of adults with health insurance and a primary care physician actually prefer in-person visits and communication over virtual visits and communication, according to a report from Salesforce.

The report aggregates responses from more than 1,700 insured adults who have a primary care physician.

Results indicate these patients tend to prefer "traditional" methods of communication to connect with their physicians. For example,

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