Hospitals Need Additional IT Infrastructure to Fix HIT Issues, Frustrations

Hospitals, physicians and nurses face issues and frustration with HIT infrastructure, according to a CDW Healthcare report.

CDW Healthcare conducted a survey of 202 physician and nurses, as well as 200 healthcare IT professionals from hospitals with more than 200 beds and found that hospitals do not always have the networks, storage and computing capabilities to deploy and maintain electronic health record systems, computerized physician order entry or health information exchanges.

Fifty-eight percent of healthcare IT professionals admit to adding infrastructure as a response to user issues more than once and 10 percent confess that adding infrastructure in response to user problems is a frequent solution. Key findings include:

•    Seventy percent of hospitals have added server virtualization;
•    Fifty-six percent of hospitals have added network expansion;
•    Forty-two percent of hospitals have added data center consolidation.

The added infrastructure is necessary to maintain health information technology because physicians, nurses and medical staff find slow networks, low storage and faulty computing frustrating. Key frustrations found in the report include:

•    Fifty-four percent of caregivers said that healthcare IT is available but slow;
•    Thirty-seven percent of caregivers said too many passwords are needed;
•    Thirty-one percent said the [EHR or CPOE] process takes too long;
•    Twenty-five percent said systems keeps changing and adjusting is difficult.

To download a copy of the report, click here.

More Articles on Hospital HIT Implementation:

Why Hospitals Should Use Health IT as an Opportunity to Optimize Workflows
Overcoming 4 Challenges in Implementing Telemedicine, Healthcare's Next Frontier
Study: Telemedicine Difficulty Stems From Administrative, Billing Issues

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