Effectively educating and engaging patients about their financial responsibility is difficult for hospital systems, especially as public confusion and anxiety around health insurance intensifies.
During a webinar sponsored by Simplee, the financial management technology provider's chief marketing and growth officer John Adractas will moderate a discussion on patient financial care. Panelists Brenda Schillinger, vice chair of revenue cycle at Mayo Clinic in Rochester, Minn., and Michael Mullen, director of revenue cycle at Chicago-based Northwestern Medicine, will share how they are actively investing in patient financial engagement at their respective organizations.
Webinar registrants will learn to:
- Benchmark your organization against that of leading healthcare systems for patient financial care
- Define and evaluate strategy for patient financial care and related success measures for engaging patients as consumers;
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Identify business areas involved in patient financial care, communicate mutual benefits of collaboration across marketing and revenue cycle;
- And build a real time feedback loop and understand net promoter score.
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The webinar is scheduled for Tuesday, May 23, from 1 p.m. to 2 p.m. CT. To register, or to learn more, click here.