RevSpring expands appointment reminder product to offer more comprehensive message types for pre-service

In a recent press release, RevSpring, a leading provider of healthcare financial engagement and payment solutions, announced that it has expanded its award-winning Appointment Reminder product to coordinate multiple types of pre-service messages tied to a single encounter.

“Reaching patients with the right message, in the right channel, before their appointment is the most effective way for providers to engage patients in their healthcare journey,” said Marty Callahan, RevSpring’s president of healthcare. “By expanding the message types offered during pre-service, providers can take full advantage of this proven digital platform that has helped thousands of providers reduce no shows by over 50 percent.”

RevSpring’s Pre-Service Messaging uses an omni-channel approach to deliver critical messages throughout the patient’s pre-service experience. Patients are more likely to honor all their appointment commitments when they know when and where to arrive, what to expect during their appointment, and any pre-visit preparation instructions, leading to greater engagement with future encounters.

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