RCM tip of the day: Offer many flexible payment options

As hospitals and health systems seek to decrease bad debt and maximize reimbursement, it is crucial they identify whether self-pay patients have hidden health coverage, according to Ric Sinclair, vice president of product at ZirMed, a provider of cloud-based revenue cycle software and predictive analytics.

Mr. Sinclair shared the following tip with Becker's Hospital Review: "If someone is self-pay, or if someone has been identified as having insurance on a high-deductible plan, offering things like the ability to store their credit card or bank account information to process an automatic and flexible patient-centric payment plan is vitally important."

To learn more tips for identifying whether self-pay patients have hidden health coverage, access the full story with Mr. Sinclair here.

If you would like to share your RCM best practices, please email Kelly Gooch at kgooch@beckershealthcare.com to be featured in the "RCM tip of the day" series.


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