RCM tip of the day: Avoid surprises

Amid the rise in high-deductible plans, providers should look for improved strategies and tactics for collecting reimbursement from patients in a timely manner, according to Dustin Hamilton, director of product at ZirMed.

Mr. Hamilton shared the following tip with Becker's Hospital Review: "In addition to collecting copays at in-person visits or during a pre-visit, it's possible to educate patients about estimated charges related to coinsurance and provide the patient with insight on meeting deductibles. An effective patient estimation application can help predict the patient's total financial responsibility based on insurance coverage, plan design, type of encounter and procedure information."

Read more about patient payment here.

If you would like to share your RCM best practices, please email Kelly Gooch at kgooch@beckershealthcare.com to be featured in the "RCM tip of the day" series.


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