One-third of employees don't understand their medical bills, survey finds

Kelly Gooch - Print  | 

Many American employees lack understanding when it comes to aspects of their healthcare, according to a consumer survey conducted by Maestro Health, an employee health and benefits company.

The November survey of 1,000 adult employees from U.S. companies found that 35 percent of respondents somewhat understand, don't understand or know nothing about their employer-sponsored health insurance. Thirty-three percent don't understand their medical bills, and more than half (54 percent) aren't familiar with self-funded healthcare.

At the same time, respondents cited retirement as their top financial concern, followed by healthcare costs. Thirty-nine percent of respondents have decided not to go to a physician due to costs, and 68 percent said the cost of healthcare has increased in the last three years, according to the survey.

Regarding employee wellness, less than half of respondents (44 percent) said their employer doesn't provide opportunities other than health benefits for employees to meet their health goals. Sixty-two percent said they believe their employer isn't a resource for their healthcare-related questions.

Read more about the survey here.

 

More articles on healthcare finance:

Nevada governor wants state funding to help residents resolve ER billing disputes
Washington insurance commissioner proposes legislation to prevent surprise medical bills
RCM tip of the day: Regularly compare physician charges, clinical notes

 

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