Best practices when working with the patient as payer

A recent blog post by VisitPay discusses best ptractices when working with the patient as payer in healthcare. 

Editor's Note: This article originally appeared on VisitPay's website

As we watch deductibles and coinsurance continue to climb for patients across the country, it’s impossible to ignore the impact on health systems. While health systems have long been experts in the world of third-party insurance with the primary insurer as a primary payer, thinking about a patient or a consumer as a payer is not something they’ve had to contend with to the same level of rigor. For anyone working in the industry, this is both a challenging and an exciting time in thinking about the patient as payer in healthcare. It is similar to my experience in consumer finance, where I saw an industry that went from being very product-centric to an experience that became incredibly personalized with lots of options both in terms of what people were able to receive and what best suited their needs. Click here to continue>>

 

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