February 1, 2023
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1. Humana posts $15M Q4 loss, names top execs Full story

2. 23 payer exec moves in January Full story

3. Centene to pay Indiana $66M in latest overbilling settlement Full story

4. Payers are struggling to keep up with changing member expectations. Get ahead of the curve and stay there with conversational AI and these best practices.

5. How states are preparing for the great Medicaid 'unwinding' Full story

6. 7 reactions to CMS' new Medicare Advantage audit rule Full story

7. 'Hospital purgatory': Confidence in healthcare plunges as criticism grows louder and larger Full story

8. FTC unlikely to challenge UnitedHealth-LHC Group deal: report Full story

9. Health plans have tons of data, but many have low member engagement. Learn how some leading health plans foster engaging, personalized member experiences at scale. 

10. How BCBS Massachusetts is using AI to fight fraud Full story

11. Medicare Advantage in the headlines: 7 recent updates Full story

Becker's Learning Opportunities

1. 5 top healthcare payment challenges for 2023 and how to get ahead of them — see the report here.

2. The % of hospitals outsourcing help to process complex claims has doubled, and for good reason: more money (faster) + fewer headaches. Will you follow suit? Learn how this complex claim resolution program can put you ahead.

3. Just 1 in 10 CKD patients get proper care. Learn how data + AI are changing the kidney care paradigm from costly, urgent treatment to preventative and cost-effective care

Transform Revenue Cycle Performance with Front-End Automation

Sanford Health Fargo Sterile Processing Department Achieves 90%+ Preference Card Accuracy with Tecsys Partnership

The Post-Call Center Era: How to Reduce Call Volumes and Increase Patient Satisfaction with Intelligent Automation

Companies to Know
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Becker's Hospital Review, A Becker's Healthcare Publication