January 31, 2023
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1. CVS launches virtual mental healthcare services Full story

2. UPMC opens pediatric behavioral health facility Full story

3. Dr. Tia Dole to serve as chief officer of national suicide hotline Full story

4. 2 experts on the top processes hospitals should digitize in 2023 — see what they are and how to get started here.

5. WellSpan facility adds 22 inpatient beds Full story

6. Tulane football coach honored for mental health advocacy Full story

7. Dayton Children's fully embraced nurse feedback and is now Forbes' best employer in Ohio. See how the hospital boosted nurse engagement and satisfaction here.

Becker's Learning Opportunities

1. How to keep up with all the new information on COVID-19 testing and treatment? Dive into these 1-page snapshots on Paxlovid, boosters, variants, long COVID-19 and more.

2. What does a sustainable workforce look like in healthcare today? Check in with 150 C-suite leaders to learn the 5 traits of a sustainable workforce and healthcare's top workforce investment priorities for 2023. 

3. Listen, understand, act — 3 steps to meet healthcare's empathy imperative. Learn more here. 

The Post-Call Center Era: How to Reduce Call Volumes and Increase Patient Satisfaction with Intelligent Automation

The intersection of consumerism and healthcare

How AI can supercharge staffing and capacity management for hospitals

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Becker's Behavioral Health, A Becker's Healthcare Publication