Session Details

Date & Time

Monday, September 14, 2026, 2:20 PM - 3:00 PM

Name

03. One Platform, Two Journeys: How Southwest General and Montage Health Scaled AI for Patient Access

Session Type

Featured Session

Speakers

Description

Healthcare leaders have already proven that AI works. The next challenge is scaling it without adding complexity, integration headaches, or another vendor to manage. Join leaders from Southwest General and Montage Health as they share how they built a foundation in patient access automation, then expanded into new workflows like AI voice, referrals, and document processing — all on the same platform, integrated directly into their existing EHRs. Whether you’re running Epic, Oracle Health, or another EHR, you’ll leave with a practical framework for scaling AI on the infrastructure you already have.