Session Details
Date & Time
Wednesday, September 16, 2026, 11:25 AM - 12:05 PM
Name
03. RCM at Scale: Lessons From National and Regional Health Systems
Session Type
Semi-Keynote Panel
Speakers
- Aimee Keppinger, Director, Revenue Integrity PB, Texas Health Resources
- Jennifer Dzendzel, MBA, Associate Chief Revenue Officer, UK HealthCare
- Jonathan Davis, Executive Director, Patient Access and Revenue Cycle Strategy, Yale New Haven Health
- Robert McDaniel, Executive Director, Patient Access Support Services, Cleveland Clinic
Description
Managing the revenue cycle at scale introduces complexity few organizations anticipate. In this panel, national and regional health system leaders compare approaches to standardization, automation, and local flexibility. Hear what works, what doesn’t, and how large systems maintain performance, consistency, and accountability across diverse markets.



