Session Details
Date & Time
Monday, September 14, 2026, 2:20 PM - 3:00 PM
Name
08. AI Agents in Care Delivery: What Works and What Doesn't
Session Type
Panel
Speakers
- Kumar Aditya, MBA, MS, MTECH, Executive Director, Information Technology, Atlantic Health
- Melissa Sousa, MBA, Corporate Director, AI Strategy, Emory Healthcare
- Penni Kyte, MBA, PMP, Senior Vice President, Technology Enabled Care, Ballad Health
- Robb Wetmore, MHR, Director, Digital Healthcare, Variety Care
Description
AI agents are transforming care delivery, but not every application succeeds. This panel examines what works, what falls short, and why. Leaders share insights on integration, clinician adoption, patient engagement, and workflow alignment, offering guidance on leveraging AI responsibly to improve efficiency, outcomes, and satisfaction while avoiding common pitfalls.