Session Details
Date & Time
Monday, September 14, 2026, 3:20 PM - 4:00 PM
Name
06. How AI Shifts Impact RCM Succession Planning
Session Type
Panel
Speakers
- Deborah Greer, MD, System Lead, Advanced Appeals and Settlements, Denials Management and Prevention, CommonSpirit Health
- Hari Balasubramanian, Chief Technology Officer, Health Information Systems, Solventum
- Rachel Papka, MHAI, Chief Innovation Officer, Steinberg Diagnostic Medical Imaging
- Sheila Augustine, Executive Director, Revenue Cycle Operations, Nebraska Medicine
Description
AI is reshaping roles and skill requirements within revenue cycle management. This panel explores how leaders can adapt succession planning to account for automation, changing workflows, and new competencies. Experts share strategies for workforce development, talent retention, and role evolution, ensuring teams remain capable, engaged, and ready for the future of RCM.