Session Details
Date & Time
Monday, September 14, 2026, 9:40 AM - 10:20 AM
Name
04. AI in the Revenue Cycle: What's Working and What Isn't
Session Type
Panel
Speakers
- Balaji Raman, MS, MBA, Enterprise Executive Director, Westchester Medical Center Health
- Brian Manning, Executive Director, Experience Design, athenahealth
- Diana Allen, PhD, Revenue Cycle Executive, Springhill Medical Center
- Howard Kung, CPA, MBA, FHFMA, FACHE, Vice President, Mid Revenue Cycle, Stanford Health Care
Description
AI is transforming the revenue cycle, but not every use case delivers results. In this session, healthcare executives separate hype from impact, discussing where AI is driving real gains in accuracy, speed, and collections and where challenges persist. Panelists share practical insights on implementation, adoption, governance, and measuring ROI across revenue cycle operations.