Session Details

Date & Time

Thursday, November 5, 2026, 8:40 AM - 9:20 AM

Name

C. AI-Driven Pharmacy Performance: Faster Access, Fewer Denials

Session Type

Featured Session

Location

Montreux 2 (2nd floor)

Speakers

Description

Health systems under pressure to maximize 340B savings and improve patient access are increasingly turning to AI to modernize pharmacy operations — but what results are they actually seeing?

In this session, Joy Liu, Founder & CEO of Plenful, sits down with health system pharmacy leaders who have deployed AI across their pharmacy workflows and can point to measurable results: reclaimed staff time and capacity, reduced burnout, and faster, more reliable patient access to therapy.

Panelists will share diverse use cases — from uncovering 340B savings to automating intake and prior authorization — and speak candidly to their path from pilot to full rollout, how they measured impact, and how they secured cross-functional alignment. Attendees will leave with a practical playbook for evaluating and scaling AI in their own pharmacy operations.