Session Details

Date & Time

Thursday, November 5, 2026, 8:40 AM - 9:20 AM

Name

C. AI-Driven Pharmacy Performance: Faster Access, Fewer Denials

Session Type

Featured Session

Speakers

Description

Health systems under pressure to maximize 340B savings and improve patient access are increasingly turning to AI to modernize pharmacy operations — but what results are they actually seeing?

In this session, Joy Liu, Founder & CEO of Plenful, sits down with health system pharmacy leaders who have deployed AI across their pharmacy workflows and can point to measurable results: reclaimed staff time and capacity, reduced burnout, and faster, more reliable patient access to therapy.

Panelists will share diverse use cases — from uncovering 340B savings to automating intake and prior authorization — and speak candidly to their path from pilot to full rollout, how they measured impact, and how they secured cross-functional alignment. Attendees will leave with a practical playbook for evaluating and scaling AI in their own pharmacy operations.