Session Details
Date & Time
Wednesday, November 4, 2026, 3:30 PM - 4:10 PM
Name
C. The Big (and Small) Ways to Win in Pharmacy Patient Experience
Session Type
Panel
Location
Montreux 2 (2nd floor)
Speakers
- Kari Ford, PharmD, Director, Pharmacy, Saint Anthony Hospital
- Marketa Tyler, Health Systems Director, Organized Provider Account Strategy, GSK
- Patrice Dupart, PharmD, CPEL, MSHM, Senior Vice President, Pharmacy and Apothecary-in-Chief, New York Presbyterian
- Tim Affeldt, PharmD, Vice President, Specialty and Infusion Operations, Fairview Pharmacy Solutions
Description
From systemwide strategy to simple everyday fixes, this panel explores how pharmacy leaders across health system, community, specialty and infusion, and industry settings define and measure patient experience, reduce barriers to access and affordability, speed time to therapy, and find the small changes that make a big difference for patients.