Session Details

Date & Time

Monday, November 2, 2026, 1:10 PM - 1:50 PM

Name

06. Beyond the Pilot: A Framework for Measuring What Your AI Investment Returns

Session Type

Featured Session

Location

Grand L (East Tower - Ballroom Level)

Speakers

Description

Every health system board is asking the same question about AI: where is the return? The answer looks different depending on where you sit. In this session, a CFO from a community health system and an operations leader from one of the world's largest academic medical centers compare how they judge AI investments. They'll debate when to ask for ROI, who should define success, and how to grow revenue without compromising integrity. Attendees will leave with a practical framework for measuring adoption, utilization and impact with any AI vendor, and a sharper point of view for their own board.