Session Details
Date & Time
Wednesday, November 4, 2026, 11:10 AM - 11:50 AM
Name
08. The Transformational COO's Leadership Blueprint Amid Uncertainty
Session Type
Panel
Speakers
- Carrie Maloney Robertshaw, DNP, MSN, RN, NEA-BC, FACHE, Chief Operating Officer, Kaiser Permanente, Vallejo Medical Center
- David Muns, Indepdent Consultant and Interim Assistant Administrator, Mills Peninsula Medical Center
- Jeff Lindsay, MHA, President and Chief Operating Officer, UNC Health Care
- John Harding, EdD, MBA, FACHE, Executive Vice President and Chief Operating Officer, Children's Minnesota
Description
Amid volatility and disruption, COOs are redefining how organizations operate and adapt. This panel explores the transformational COO’s leadership blueprint, highlighting how operational leaders drive agility, align teams, and execute strategy under uncertainty. COOs share approaches to managing complexity, sustaining performance, and leading organizations confidently through ongoing change.