Session Details

Date & Time

Monday, April 19, 2027, 2:20 PM - 3:00 PM

Name

04. Beyond the Framework: The Real Work Behind Zero-Defect Culture

Session Type

Semi-Keynote Panel

Speakers

Description

Frameworks promise zero-defect care, but sustaining it requires more than policy binders and checklists. This panel of health system leaders examines the daily discipline, accountability structures, and frontline engagement that turn quality frameworks into lived culture, offering practical approaches for closing the gap between stated standards and consistent execution.