For the data brief, officials at the ONC analyzed the National Cancer Institute’s 2017 Health Information Trends Survey, which included information on patients’ access to and use of online medical records.
Of the patients who were offered online access to their medical record, 28 percent of respondents said they viewed the information in their medical record at least once within the past year, while 24 percent did not.
Here are five reasons patients cited for not using their online medical record.
1. Prefer to speak to a healthcare provider directly: 76 percent
2. Did not have a need to use an online medical record: 59 percent
3. Concern about the privacy and security of the online medical record: 25 percent
4. Did not have a way to access the website: 20 percent
5. No longer have an online medical record: 19 percent
To access the ONC’s data brief, click here.
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