Top 5 reasons patients decline access to EHRs, according to ONC's study

Jessica Kim Cohen -

Roughly half of patients nationwide (52 percent) have been offered online access to their medical record by a health provider or insurer as of 2017, up from 42 percent in 2014, according to an ONC data brief released this month.

For the data brief, officials at the ONC analyzed the National Cancer Institute's 2017 Health Information Trends Survey, which included information on patients' access to and use of online medical records.

Of the patients who were offered online access to their medical record, 28 percent of respondents said they viewed the information in their medical record at least once within the past year, while 24 percent did not.

Here are five reasons patients cited for not using their online medical record.

1. Prefer to speak to a healthcare provider directly: 76 percent

2. Did not have a need to use an online medical record: 59 percent

3. Concern about the privacy and security of the online medical record: 25 percent

4. Did not have a way to access the website: 20 percent

5. No longer have an online medical record: 19 percent

To access the ONC's data brief, click here.

Copyright © 2024 Becker's Healthcare. All Rights Reserved. Privacy Policy. Cookie Policy. Linking and Reprinting Policy.