Over half of health organizations say patient portal security is above average

Jackie Drees -

When it comes to the security of their patient portals, more than half of healthcare organizations consider theirs as above average or superior in comparison to other patient portals, according to a LexisNexis report.

For its State of Patient Identity Management report, LexisNexis conducted an online survey about cybersecurity trends in healthcare with more than 100 participants from healthcare organizations including hospitals, physician group practices and payers. Information Security Media Group helped LexisNexis perform the survey.

Three notes:

1. Fifty-eight percent of participants said they think the security of their patient portal is above average or superior to other organizations' patient portals.

2. Most participants (93 percent) said their organization uses just a username and password as the authentication method to log into the patient portal.

3. Sixty-five percent of respondents said their organization uses multifactor authentication for the portal, with 39 percent using a question and answer prompt for verification, 38 percent using email and 13 percent using device identification.

To access the full report, click here.

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