Healthcare gets a pulse check: 5 survey findings

Mackenzie Garrity -

Change Healthcare and the HealthCare Executive Group have published the ninth annual Industry Pulse Survey report.

About 185 healthcare leaders, 28 percent of whom are  president or C-suite level, responded to the survey.

Five key findings:

1. One-third of healthcare executives said nonhealthcare market entrants could upend industry business models. Additionally, social determinants of health initiatives are disrupting healthcare delivery and reimbursement.

2. Nearly 40 percent said a market in which the majority of value-based relationships include upside and downside shared-risk is three to five years away.

3. Cybersecurity is a big issue for the respondents, but funding remains low. Forty percent said the sophistication of cyberattacks is outpacing prevention capabilities.

4. Consumers are demanding better access, price/cost transparency and convenience, which is paving the way for external competitors to disrupt the market.

5. Artificial intelligence and analytics will be used to fill the gaps in business models and recruit future talent.

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