Half of Physician Pay at Minnesota's Fairview Health Depends on Patient Satisfaction, Quality Scores

Physicians at clinics within Minneapolis-based Fairview Health are experiencing a different type of salary formula, as half of their income will depend on external ratings such as patient satisfaction surveys and quality-of-care scores, according to a Star Tribune report.

Roughly 20 percent of a physician's pay will depend on actual face-to-face visits with patients, according to some estimates. Patient satisfaction will count toward 10 percent of the pay, while quality-of-care scores will count for 40 percent. Physicians will also get credit for communicating with patients via email, phone and other mediums, the report said.

Fairview officials estimated that roughly 25 percent of its physicians would have faced a pay cut under this plan, but officials said no physicians will lose money this year.

Fairview physicians were the ones who actually drew up the new salary formula, as accountable care organizations and healthcare reform are emphasizing quality over quantity, the report said.

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