Care Coordination

Philadelphia-based Jefferson Health is embarking on a multi-million-dollar project to improve patient throughput and caregiver experience at two of its trauma centers. 

There are about 20 nurse navigation programs across the country that coordinate with 911 emergency dispatch centers to free up ambulances and reduce emergency department visits.

Long Beach, Calif.-based Miller Children's & Women's Hospital, part of MemorialCare Health System of Fountain Valley, Calif., is launching a network to provide primary and specialty pediatric care.

Since opening nearly one month ago, Worcester, Mass.-based UMass Memorial Medical Center's 72-bed North Pavilion facility has worked to support community care needs and improve both the patient and caregiver experience.

Flu activity has intensified in recent weeks, exacerbating capacity challenges for emergency departments nationwide.

Phoenix-based Banner Health has achieved significant length-of-stay improvements in recent years.

Amazon's Alexa devices are household assistants in millions of homes. At Phoenix Children's, the devices have helped the system treat thousands of patients identified at risk of suicide. 

With health systems stretched by rising patient volumes and operational challenges, health system leaders are rethinking capacity strategies.

University Hospitals' accountable care organization had a math problem: More than 64,000 diabetic patients and only three endocrinologists.

AdventHealth Carrollwood in Tampa, Fla., hospital has maintained a left-without-being-seen rate of less than 1% for seven consecutive months.