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Care Coordination

This year's flu season has been one of the worst in 15 years, exacerbating capacity challenges for emergency departments nationwide.

There are about 20 nurse navigation programs across the country that coordinate with 911 emergency dispatch centers to free up ambulances and reduce emergency department visits.

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Long Beach, Calif.-based Miller Children's & Women's Hospital, part of MemorialCare Health System of Fountain Valley, Calif., is launching a network to provide primary and specialty pediatric care.

Since opening nearly one month ago, Worcester, Mass.-based UMass Memorial Medical Center's 72-bed North Pavilion facility has worked to support community care needs and improve both the patient and caregiver experience.

Flu activity has intensified in recent weeks, exacerbating capacity challenges for emergency departments nationwide.

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