Front Line Staff, the Patient Experience and Your Bottom Line - Avoiding the “Cultural Hourglass”

How can your talent acquisition team help you to improve patient outcomes, reduce re-admissions, improve patient satisfaction and reduce costs?  Obviously, by bringing in transformational leaders, innovative physicians, and highly patient-focused nurses.  But what about nursing assistants?  Dietary staff?  Environmental services?  Don’t underestimate the impact of front line staff.  You will find the answers to these questions and more in our whitepaper, Front Line Staff, the Patient Experience and Your Bottom Line  - Avoiding the “Cultural Hourglass.”

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