Survey: 28% of consumers unsure when to choose telemedicine, traditional medicine

Although digital health services have increased in recent years, many consumers are still unsure how to leverage this technology for their healthcare, according to a HealthMine report.

For this report, the healthcare technology company surveyed 2,500 consumers enrolled in health plans in 2016. Of consumers who had used Internet-connected health apps, 39 percent said they did not know the term telemedicine. More than a quarter of all respondents, 28 percent, reported being unsure when it is appropriate to use telemedicine, rather than traditional medicine.

Consumers have shown interest in tools like activity trackers, smart watches and other internet-connected digital health technologies. However, although 75 percent of these users say they are willing to share the data they collect through these devices with their physician, 46 percent say this data has not been incorporated into their healthcare decisions.

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