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1. Maximize the Contact Center and Bridge Patient Communication Gaps in a New Healthcare Setting
... resource to be challenged creatively as the healthcare landscape alters. Matthew Holz leads the strategy and product development efforts for BerylHealth's marketing services product. Mr. Holz comes to ...10 September 2013 -
2. June 2013 Issue of Becker's Hospital Revie
ACOs: The Least Agreed-Upon Concept in Healthcare Healthcare is one of the country's most heavily regulated industries, one also driven by diagnoses, evidence and clinical expertise. Click ...29 January 2013 -
3. 9 Digital Patient Engagement & Hospital Marketing Strategies to Improve Patient Acquisition and Retention
... 2 BerylHealth, Case Study: Enhanced Web Referral Program Drives Better Payer Mix, 2013. 3 Geonetric, Infographic: How Health Consumers Engage Online, 2012. http://geovoices.geonetric.com/2012/11/infographic-how-health-consumers-engage-online/ ...11 June 2013 -
4. First Things First: Treat Employees Right
I first met Paul Spiegelman about five years ago when he asked me to become a member of the advisory board for his company, Beryl, now BerylHealth. The company is in the patient experience arena, collecting ...08 May 2013 -
5. Streamline Patient Communications Across the Care Continuum in an Accountable Care Setting
... care access gaps for hospitals, physicians and patients. To download BerylHealth’s complimentary ACO infographic illustrating these factors, click here. Mark Williard is senior vice president of product ...09 April 2013 -
6. A Comprehensive Communication Plan to Streamline Care Coordination Improves Patient & Physician Satisfaction
... overall. Nicole Nicoloff is vice president of market strategy and innovation at BerylHealth, a technology-based patient experience company. Previously, she served as the network director of exceptional ...03 April 2013 -
7. Have You Assessed Your Reform Readiness? 6 Tips to Enhance Your Care Continuum
... Health Care, May 2011; http://www.kevinmd.com/blog/2011/05/guiding-patients-fragmented-health-care.html Nicole Nicoloff is vice president of market strategy and innovation at BerylHealth, a technology-based ...21 February 2013 -
8. One Philosophy to Achieve the Ultimate Patient Experience
... is founder & CEO of BerylHealth, a technology-enabled patient experience solutions company. Mr. Spiegelman has 27 years of experience in the healthcare industry and as an entrepreneur, grew BerylHealth ...30 November 2012 -
9. 10 Ideas That Hospital and Health System CEOs Need to Ditch
... could erode the employee base. Paul Spiegelman, author and founder/CEO of BerylHealth, a firm focused on improving healthcare experiences, says this new school strategy of empowering employees — along ...15 November 2012 -
10. Stratify and Manage Your Emergency Patient Populations: The Importance of Streamlined Follow-up Communication
... officer at BerylHealth, a technology based patient experience company. Mr. Whitehurst's focus at BerylHealth is to manage the overall patient experience and client facing teams, while also monitoring and ...01 November 2012 -
11. The Emergency Department is Overflowing With Opportunity
... and a better patient experience. Steve Whitehurst is chief customer and strategy officer at BerylHealth, a technology based patient experience company. Mr. Whitehurst's focus at BerylHealth is to manage ...02 October 2012 -
12. Interactive Calculators Measure ROI, Financial Return and Revenue Risk for Hospitals
BerylHealth, a technology-based patient experience company, has released new online interactive calculator tools, which can be used to drive investment decisions for hospitals. The three tools produce ...19 September 2012 -
13. Overworked and Exhausted: How to Alleviate Nursing Resources Through Employee Engagement and Recognition
... those committed to their care. Cynthia Hanna, RN, BSN,clinical director at BerylHealth, brings more than 21 years of nursing experience and clinical insights to the BerylHealth business strategy. Ms. ...06 September 2012 -
14. What the Health? How Hospital Leaders Can Prepare their Systems for Reform
... guidelines. The Supreme Court has spoken, but the clear winner has yet to be determined. Steve Whitehurst is chief customer and strategy officer at BerylHealth, a technology based patient experience ...27 July 2012 -
15. Creating a Culture of First Impressions and a Continuum of Patient Care
... These steps work to keep readmission rates down while keeping patients happy. In that way, this final step is the first impression in a new patient interaction. At BerylHealth, we call this "Closing the ...27 June 2012 -
16. Examining the Crossroads of Culture, Engagement and Patient Satisfaction
... reap the rewards across many avenues. More Articles Featuring BerylHealth: Putting Employees First: How to Improve Patient Experience, Profitability The Beryl Institute Patient Experience Conferenc ...08 June 2012 -
17. Putting Employees First: How to Improve Patient Experience, Profitability
What does it mean to create a culture that focuses on the employee, but finds positive results in all measurable categories including profit? As CEO of BerylHealth, a company specializing in managing patient ...29 April 2012 -
18. The Beryl Institute Patient Experience Conference 2012 Kicks Off; Reminds Providers "I am the Patient Experience
... and researchers focused on improving the patient experience. On Tuesday, The Beryl Institute's sister organization, BerylHealth, announced it has partnered with Baird Group to provide hospitals and health ...26 April 2012 -
19. Improving Hospital Patients' Experience is Just a Phone Call Away
... To create a structured program for post-discharge calls, the health system extended an existing partnership with BerylHealth to provide the calls. In April 2010, BerylHealth began making post-discharge ...20 April 2012 -
20. 10 Pillars of Success for Top Healthcare Workplaces
... are intangible benefits, such as respect and recognition. "It's not about the money," says Paul Spiegelman, founder and CEO of BerylHealth, a company focused on the patient experience. "People want to feel ...30 March 2012