For most Americans, a quality physician listens, is attentive or shows interest in them, according to a new survey conducted by the Associated Press-NORC Center for Public Affairs Research.
The survey includes responses from 1,002 adults, aged 18 and older.
Key findings
Here are the top five factors making for a high-quality physician, according to respondents:
• Listens and is attentive — 18 percent
• Ability to accurately diagnose — 11 percent
• Is caring — 8 percent
• Has a good bedside manner and relationship with patients — 8 percent
• Is knowledgeable — 8 percent
Here are the top five factors making for a poor-quality physician, according to respondents:
• Doesn't listen and is inattentive — 17 percent
• Does not spend enough time with patients — 10 percent
• Misdiagnoses or is incompetent — 9 percent
• Not accessible or is overbooked — 9 percent
• Bad personality traits — 6 percent
Here are the top five factors that influence patients when choosing a physician or healthcare provider, according to respondents:
• Accepts my insurance.
• Has experience with procedure/treatment.
• Impression given in face-to-face meeting.
• Amount of time spent with patients.
• Amount of time it takes to get an appointment.
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