In a recent article, Merge discusses ICD-10 and its lingering effects on customers six months post-implementation.
In late April and early May, Merge surveyed its customers on their experiences six months into the switch to ICD-10. Almost all customers who responded to the survey had their own staff certified ICD-10 coders. They reported similar coder productivity on ICD-9 and ICD-10. In addition, no respondents said that they had noticed an increase in specific claim denials so far.
"It is encouraging to see that the switch to ICD-10 went relatively smoothly for our customers," says Shannon Marshall, solutions manager for radiology workflow at Merge. "The solutions we've developed for the radiology market are designed to be vendor neutral and flexible. Tools like our auto-coding feature can be helpful as coders gain experience with ICD-10. In addition, solutions such as Merge Financials™ and Merge Dashboards™ also gather valuable data and present it in an actionable format so that our customers can better manage all aspects of their businesses, including claims. For example, the solutions can help quickly detect an uptick in certain denials so that our customers can do a root cause analysis and fix the problem before it has a more major impact on practice financials."
Click here to continue reading >>
The views, opinions and positions expressed within these guest posts are those of the author alone and do not represent those of Becker's Hospital Review/Becker's Healthcare. The accuracy, completeness and validity of any statements made within this article are not guaranteed. We accept no liability for any errors, omissions or representations. The copyright of this content belongs to the author and any liability with regards to infringement of intellectual property rights remains with them.