CMS to Develop Survey on Patient Experience in the ED
request for information (pdf).
CMS is designing a survey to measure patients' experiences in the ED as part of HHS' National Quality Strategy developed under the Patient Protection and Affordable Care Act. CMS plans to submit the survey to the Agency for Healthcare Research and Quality for recognition as a Consumer Assessment of Healthcare Providers and Systems survey.
The primary focus is a survey for consumers and patients aged 18 and older, but CMS is also interested in a survey for pediatric patients, according to the request. CMS seeks suggestions for topic areas, such as "communication with providers" and "waiting time" and publicly available instruments for measuring patient experiences with emergency care. CMS is looking for instruments that have the following two elements:
1. The source of information is from consumers and patients who directly received care at an ED or caregivers who were directly involved in the care (e.g., parents of young children).
2. Patients or caregivers identified the information as important to them in evaluating ED care (e.g., wait time and medical staff and physician communication).
Instruments that have been tested, have a high degree of reliability and validity and have been used widely are preferred, according to the request.
Comments are due Feb. 1, 2013.
More Articles on Hospital Quality:The Joint Commission to Add 2 Medical/Surgical Hospital Requirements
Eastern Maine Medical Center Implements Security Screening Process in ED
CMS Eases Supervision Requirements for 22 Outpatient Therapeutic Services
© Copyright ASC COMMUNICATIONS 2014. Interested in LINKING to or REPRINTING this content? View our policies by clicking here.
To receive the latest hospital and health system business and legal news and analysis from Becker's Hospital Review, sign-up for the free Becker's Hospital Review E-weekly by clicking here.
New From Becker's Infection Control & Clinical Quality