Increasingly, hospitals are placing a greater emphasis on engaging patients and improving their experience. Given the trend, tips and resources on HCAHPS scores and successful patient experience programs are in high demand.
Here are nine articles on and tips for engaging patients and improving the patient experience.
- Patient Experience institute opens registration for certification exam
- Patient engagement in HAI reduction strategies: 3 takeaways
- Hospitals seek out patient input to improve outcomes
- 6 resources for Patient Experience Week
- Top 6 tips to improve your hospital's HCAHPS scores
- 7 steps to improving patient experience
- 3 hurdles to achieving patient satisfaction
- 3 keys to improve the patient experience, lower costs
- Trends in patient experience scores: 5 takeaways