How to tailor the patient experience for millennials

Written by Staff | July 27, 2017 | Print |

Millennials are quickly becoming the healthcare industry’s largest customers and they are choosing their providers unlike any generation before.

This generation is twice as likely as older generations to research providers online and seek a consumer-centric, convenient experience. How can healthcare organizations tailor services to better suit millennials? In part one of a three part series, experts from Cardinal Health weigh in on three ways healthcare facilities can adapt the patient experience to meet millennials' unique preferences.

Click here to read to read more and download an infographic on millennial patient characteristics.

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