In a recent press release, Hinduja Global Solutions Limited (HGS), (listed on NSE & BSE in India) a global leader in business process management, announced its ranking as a "Leader" in the NelsonHall Vendor Evaluation and Assessment Tool (NEAT) for Customer Management Services in the High Tech sector, with specific focus on cost reduction.
HGS' ranking is based on its ability to deliver immediate benefits to clients as well as meet their future requirements by reducing costs and evolving the customer experience, according to the release.
"As high tech companies become increasingly consumer-driven, it's critical they have a business process management partner that can drive growth by delivering an exceptional customer experience," said Chris Lord, SVP, Global Growth Strategy at HGS. "The NEAT Report ranking is a testament to our ability to help brands be more competitive and stay ahead of the curve through unified multichannel communications."
To read the press release in full, click here.