Wheaton Franciscan Healthcare Begins Scheduled 'Billing Clinics' to Educate Patients on Financial Responsibilities
April 19, 2010
Glendale, Wis.-based Wheaton Franciscan Healthcare has started offering billing clinics where patients can make an appointment to meet one-on-one with a billing specialist to discuss outstanding questions related to patients' medical bills and financial responsibilities, according to a report in The Business Journal of Milwaukee.
Wheaton has offered one-on-one counseling services before, but this is the first time the system has offered scheduled clinic services, according to the report.
Officials created the clinic system to address complaints from both patients and physicians frustrated with Wheaton's handling of billing and compensation issues, according to the report. They hope the additional education will reduce hospitals' bad debt in the future.
Read the Business Journal's report about Wheaton's billing clinics.
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