Medical services professionals are an important resource for hospitals' senior administration and medical staff leaders, especially in the areas of practitioner competency, accreditation and internal compliance, legal principles of credentialing and developing medical staff leaders.
According to a whitepaper by Sally Pelletier, the director of credentialing services for The Greeley Company, the following six competency areas "provide a framework for defining the dimensions of performance" for medical services professionals:
- Managerial expertise
- Professional knowledge
- Interpersonal and communication skills
- Professionalism
- Practice-based learning and performance improvement
- Systems-based skills