The following stories, all published on Leadership & Management channel of Becker's Hospital Review, earned the most reads throughout 2013.
1. The Hospital CEO's Ultimate Dashboard: What to Check Daily, Quarterly and Yearly
What are the big issues a CEO should focus on? Quint Studer says they fall into four buckets: productivity, volume, clinical quality and service.
2. 5 Things the Most Innovative Health Systems Do Differently
There's no how-to instruction guide for the type of innovation success Danville, Pa.-based Geisinger Health System has achieved, but there are a few noteworthy things the system does differently that leaders can uphold within their own organizations.
3. 10 Things the Most Progressive Hospitals Do
Progressive hospitals take fresh approaches to the menu of issues they face. Their strategies may be unorthodox, but in most cases, they end up becoming the new tried and true.
4. How Ideas Become Innovations: Roundtable With Healthcare Innovation Leaders From UCLA, Ohio State
Four leaders from two of the top academic medical centers in the country share their approach to innovation.
5. Listening and Learning: 5 Best Twitter Practices for Hospital Executives
Hospital leaders have a lot to gain by opening a Twitter account. Of course, it helps to have some guidance before diving into the network's fast-paced exchange of bite-sized information.
6. 5 Things the Most Extraordinary Hospital CEOs Do
There isn't a trusted scorecard to accurately assess a healthcare CEO's performance. But there are a handful of skills the most remarkable leaders know and demonstrate every day in the C-suite.
7. 17 Healthcare Niches — Observations for 2013
Attorneys with McGuireWoods forecasted some distinct winners and losers in the new healthcare economy throughout 2013. This article briefly outlines some of their observations on various sectors, including hospitals and health systems, urgent care and hospital-based specialists.
8. 3 CEOs Share Their Must-Check Metrics
Three CEOs from hospitals and health systems in different parts of the country pick the most important metrics they look at in terms of their organizations' operations.
9. New Seat in the Hospital C-Suite: The Rise of the Chief Experience Officer
A refined emphasis on patient experience has caused many hospitals and health systems to add a seat in the C-suite: a chief experience officer.
10. 5 Traits of High Reliability Organizations: How to Hardwire Each in Your Organization
How hospitals can hardwire the five traits of high reliability organizations: sensitivity to operations, reluctance to oversimplify the reasons for problems, preoccupation with failure, deference to expertise and resilience.
11. Countdown to the Biggest Year of Health Care Reform: AHA President and CEO Rich Umbdenstock Discusses Challenges, How Hospitals Will Adjust
Mr. Umbdenstock discusses the issues that will impact hospitals as they enter 2014 — the year in which the most transformative elements of the PPACA will take effect.
12. 6 Mistakes Hospitals Make in Patient Satisfaction Efforts
Hospitals' and health systems' efforts to raise patient satisfaction scores take more than good intentions. In fact, these efforts can be riddled with management mistakes if not implemented thoughtfully and deliberately.
13. Stop Paying for Paltry Performance: 5 Tips For Hospital Leaders
Hospitals can improve quality and performance while cutting costs if they reexamine contracts with an eye toward incorporating performance-based metrics.
14. Notes From the Field: 7 Things to Know About Hospital CEO Searches
An expert who has led hundreds of searches for nonprofit and for-profit healthcare organizations shares seven key observations on the executive search process.
15. Chuck Lauer: My 20 Life Lessons
Chuck Lauer, former publisher of Modern Healthcare and author, public speaker and career coach, shares 20 insights he's gained in "a long life and career in healthcare, publishing, public speaking and consulting."