The millennial generation — ages 18 to 35 years old — wants their interactions with healthcare professionals to be "fast, convenient or instantaneous," rather than personal, according to a survey from WebMD Health Services.
The blind survey questioned 250 U.S. consumers from each of the following generations: young millennials (18-26 years old), old millennials (27-35 years old), gen xers (36-51 years old) and baby boomers (52-70 years old).
They found 40 percent of millennials feel they work too much, compared to 29 percent of gen xers and 20 percent of baby boomers. And 36 percent of millennials feel they never have time to do things they want to do, compared to 29 percent of gen xers and 13 percent of baby boomers. WebMD suggests these work-life balance pressures and perceptions of time may influence millennials' approach to healthcare — they see it as much more of a transaction, something to check off the list.
Almost half of millennials said they prefer speed over personal relationships with providers, compared to 40 percent of gen xers and 28 percent of baby boomers, according to the report.
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