The shift to value-based care has put patient experience center stage, and hospitals and health systems across the nation are using customer relationship management software to aid the transition.
Under value-based care models, hospital and health system reimbursement is more closely tied to clinical outcomes as well as patient satisfaction. To succeed in a value-based environment, healthcare organizations are investing in new technology to better manage patient care. Although most hospitals and health systems have implemented EMRs and revenue cycle management platforms, the most progressive organizations are also leveraging customer relationship management software to get a 360-degree view of patients.
Learn more about how healthcare organizations can benefit from CRM software during a May 31 webinar sponsored by Tribridge. During the webinar, Damon Auer, vice president of health and life sciences at Tribridge, will discuss how leading health systems are using CRM to centralize disconnected patient information, understand patient behaviors, personalize care plans and improve productivity, patient satisfaction and outcomes.
To learn more, or to register for the webinar, click here.