In a recent press release, ROI Healthcare Solutions, LLC was awarded a contract by one of Atlanta’s highly reputable hospitals, Gwinnett Medical Center, to provide 24 / 7 / 365 support of their legacy clinical, ambulatory, and ancillary systems during their migration to a new, integrated EMR solution.
The 18-month professional services contract is designed for ROI to provide a range of IT services led by Project Managers and application-specific Team Leads, within Gwinnett’s facility. Scope of services include: program management, application management, on-call support, break/fix services, monitoring, troubleshooting, maintenance, testing, reporting, and small service request fulfillment.
ROI has been providing advisory, implementation, support, and staffing services in healthcare for 18 years with strong leadership, leading edge methodologies, and deep vendor and business expertise in clinical, financial, technology operations. Throughout engagement planning and service delivery, ROI has demonstrated a strong commitment to relationship cultivation, flexibility, on-time and on-budget delivery, and quality to give Gwinnett the confidence in ROI to provide reliable and efficient support of legacy systems, while the business focuses on modernizing their EMR technology.