HealthStream recently announced the introduction of Echo Inc. to the marketplace, its newly formed company that combines its HealthLine Systems and SyMed Development businesses. More than 2,000 healthcare organizations are already using Echo's suite of products.
"Today is an exciting day for our clients, employees, and our ‘Plugged into Echo' partners. Building on the successes of our predecessor companies, Echo's solutions are playing a crucial role as hospitals seek to transform manual, error-prone activities into scalable, paperless processes that comply with regulations and optimize outcomes," said Michael J. Sousa, president, Echo. "Moreover, I am excited about our emerging innovations, which I believe will shorten credentialing and enrollment timelines, boost care quality, fuel admissions, and bolster patient and provider satisfaction."
Echo offers five primary solutions for healthcare organizations, which can be deployed individually or integrated:
- EchoCredentialing
- EchoOneApp
- EchoAccess
- EchoAnalytics
- EchoOnboarding
Echo is also launching its "Plugged into Echo" network, a growing eco-system of partners who provide solutions for the Echo community:
- Valence Health
- Binary Fountain
- HealthStream's Jericho-based office (Health Care Compliance Strategies)
- Schmitt-Thompson Clinical Content
- Madaket Health
As a HealthStream company, Echo provides an important dimension to HealthStream's overall strategy to support healthcare organizations and their respective workforces—in significant ways that benefit hospitals—ways that are not offered by any other vendor. As hospitals manage required workforce training and certifications, they can then automatically feed that data directly from the HealthStream Learning Center (HLC) to EchoCredentialing, which is vastly more efficient than the way most hospitals complete this process now. In addition, EchoCredentialing clients will be able to set up hospitals' non-employed providers (e.g. many physicians, etc.) in the HLC with a feed from EchoCredentialing software, thereby centralizing the process to track the non-employed providers' training, certifications, and continuing education. Also, as a CAHPS provider, HealthStream can translate its extensive patient satisfaction data into a CAHPS provider scorecard in EchoCredentialing and into a provider directory in EchoAccess.
"At HealthStream, it has always been our goal to support healthcare organizations in surrounding the patient with the best developed workforce," said Robert A. Frist, Jr., chief executive officer, HealthStream. "We view provider credentialing and its related processes as a baseline, critical gateway to patient safety and quality care. Our innovative approach represents, I believe, an exciting future for hospitals and providers as we advance technology to use data intelligently, streamline processes, and create a powerful eco-system of capabilities."
You can learn more about Echo and its solutions by visiting its website here.
To read the full press release, click here.