Epic Systems commands a large amount of EHR market share. There are hospitals and health systems willing to spend millions – and even billions – of dollars of implementing the company's EHR, but there are others that openly critique the company.
Here are thoughts on Epic from four healthcare leaders in Massachusetts, according to The Boston Globe.
Richard W. Nesto, MD, CMO of Lahey Health (Peabody, Mass.): "The decision to go to Epic was relatively easy to us. It's now the standard of the industry."
Jonathan Bush, CEO of athenahealth (Watertown, Mass.): "It's a beautiful relic from another era."
Judy Hanover, research director at IDC Health Insights (Framingham, Mass.): "It was a shiny new thing for a while. The shine is coming off it a little bit. In three or four years, there will be little reason for hospitals to continue to buy Epic."
O'Neil Britton, MD, CHIO of Partners HealthCare (Boston): "There are faults with the iPhone too, but doesn't mean it doesn't work. Epic has made a lot of strides in becoming an open system."