UnitedHealthcare, Carolinas HealthCare provide conflicting information after split

Carolinas HealthCare System, based in Charlotte, N.C., and UnitedHealthcare have been providing conflicting information since the contract between the two parties expired at the end of February, according to a Charlotte Observer report.

After UnitedHealthcare and Carolinas HealthCare failed to enter into a new contract, the health insurer began telling its members they will be considered out-of-network at Carolinas HealthCare hospitals and would begin paying more to use those facilities.

However, Carolinas HealthCare provided different information. A system spokeswoman told the Charlotte Observer that Carolinas HealthCare decided to extend temporary waivers to UnitedHealthcare members so they will be billed as though they were in-network. The system also released a list of scenarios in which patients will be considered in-network, according to the report.

Carolinas HealthCare and UnitedHealthcare are still engaged in negotiations and are trying to reach a new agreement.

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