A careful look at revenue cycle processes can uncover lost opportunities with the potential for immediate return on investment.
If you would like to share your RCM best practices, please email Carrie Pallardy at cpallardy@beckershealthcare.com to be featured in the "RCM tip of the day" series.
Mel Tully, Vice President of Clinical Services and Education at Nuance Communications: Uncover revenue leakage or lost revenue cycle opportunities that deliver an immediate return on investment. Look closely at how physicians document the patient's story because care suffers when clinical documentation is not correct, and not only will that cause long term problems — clinically and financially — under VBP, it won't support a proper bill payment under today's FFS models. Because of the unintended costs of trying to fix documentation and coding, clinical records have to be right from the start if you want efficient revenue savings.